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The Implications of working from home


The study sought to establish the implications of Working from Home (WFH) on Non-Governmental Organisations (NGOs)employee performance during the COVID-19 lockdown in Harare, Zimbabwe. The study established the Zimbabwe NGO sector employees’ perception on WFH, determined the extent of WFH implementation during the COVID 19 lock down period, examined how working from home influenced employee performance and identified strategies for effective. The study relied on mixed methodology. A total of seventy-five participants participated in the study. These were selected using stratified random and purposive sampling methods. Key informant interviews and a survey were used as data collection methods. The findings of the study indicated that there was reduced performance on the part of male employees while performance for female employees did not change. Some of the challenges that affected employee performance included poor internet connectivity, family demands and unsuitable home environment. The study concludes that NGOs need to develop organisational WFH policies such as provision of internet services to maintain employee performance.

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